We guarantee you'll be happy with Original Approach products. As you can imagine, we are quite sure that you won't need to use our guarantee, but it's nice to know it's there.
30-Day Satisfaction Guarantee: If for any reason you completely satisfied with products purchased from this website, return them within 30 days for a full refund of the purchase price. Please see our RETURNS webpage for details. In addition, our products are unconditionally guaranteed against defects in materials and workmanship for 30 days from date of sale. Original Approach will repair or replace a defective product at its discretion, and accepts no liability for accidents caused by its use or misuse nor for loss of income nor for any other incident damages arising from its use or misuse. Original Approach’s liability is restricted to replacement cost only.
If You Receive Something that arrived DAMAGED: Send an email to firstname.lastname@example.org or call (970) 222-7006 within 7 days of receipt of the product. Original Approach will repair or replace a damaged product at its discretion.
Given the individuality of woodgrains and the one-of-a-kind nature of our handmade products, no two products can ever be exactly identical. We will strive in every way for the closest possible match to the product shipped, and reserve the option fully refunding the purchase price instead.